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De-centralised testing

De-centralised testing aligning to modular development for faster and more frequent releases

Modular_Testing

De-centralised testing aligning to modular development

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TataCLiQ, is an Indian e-commerce company based in Mumbai, India. TataCLiQ operates in categories such as Electronics, Fashion, Footwear, and Accessories. The E-commerce platform also launched a premium and luxury destination “Tata CLiQ Luxury”TataCLiQ has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up, exchange, and returns, across 1200+ brands and ~1000 stores in 100+ Indian cities and towns. Tata CLiQ is the flagship digital commerce initiative of the Tata Group, the India-headquartered global conglomerate with over USD 100 billion in annual revenue.UK. The company is serving more than 1,80,000 customers worldwide with more than 4000 apps in the marketplace.

Business context

The retail platform in context is a bunch of systems (in-house & third party) with various integrations. The Client needed a mechanism to certify the platform and make frequent releases. The release cycles were long and irregular, with less confidence in quality. The test engineering needed a change in thought process, approach, optimization in the test-life cycle, and an automated way to reduce regression time & release with confidence and quality.
Technology_Mobile

Challenges

Feature development

Dozens of end-to-end environments were created and allocated to the teams to perform end-to-end testing. However, the deployment differences in these environments caused chaos and unstable features in higher environments

Testing Approach

The testing strategy and approach were always “End-To-End”. Feature teams were testing their features in an end-to-end environment. Getting an environment that is end-to-end with the right deployments from all teams was a nightmare & the end-to-end approach was not only costly but slow

Irregular and long release cycles

The predictability was in question as both the environments and the end-to-end testing approach were slow. The QA members from individual teams and centralized teams were juggling and stretched

Centralized test automation

The test automation team was centralized and owned the entire regression testing. The test code was being duplicated as individual teams were also having their own copy of the tests 

Test Automation Overhaul

Infrastructure for test execution, creating test assets for Android, iOS, Web, MobileWeb, and REST APIs. The need was to rethink a holistic and comprehensive test automation strategy to build confidence in the individual teams, regression testing, and the release process. 

Process Overhaul

The teams were super busy always. An overhaul was needed including but not limited to Sprint effectiveness, Time management of teams, Meetings effectiveness, Test case management & evolution, Defect analysis, RCA (root cause analysis)

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“Whatever it is, the way you tell your story online can make all the difference.”

Results

Success Factors — 4 reasons why testvagrant was selected

Standardization

Standardized of QA practices and processes at various services

Platform consistency

Increased consistency amongst various micro-services

Standardization

Standardized of QA practices and processes at various services

Platform consistency

Increased consistency amongst various micro-services

Improved test coverage

Improved test coverage at all layers of the test pyramid

Increased quality focus

Engineering team with greater focus on quality-related processes, frameworks & artifacts

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